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We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason (except for damages caused by negligence or carelessness. See below a list with tips on caring for your jewelry) you can return the product for a refund within 30 days of making a purchase.

 

How to make your jewelry last longer (General care):

- Avoid exposing your jewelry to water or any harsh chemicals, such as:  Body lotions, perfumes, hairsprays, sunscreen lotions, body oils, etc;

- Avoid wearing your jewelry while cooking, cleaning, doing chores, gardening. Remove them before showering, swimming or going to the beach or to the gym; 

- Store your jewelry properly in their own pouches/boxes with a silica gel pack to avoid oxidation and humidity, and

- Don't sleep with your jewelry, as they can both harm you or break as you move around in your sleep. 

Proof of purchase:

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund. Send us an email (cpruettjewelryco@gmail.com) with the copy of the receipt, pictures of the item (s) and explaining the reason of your request. 

Sale and clearance items:

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

Contacting us:

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

cpruettjewelryco@gmail.com

Return & Refund Policy

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